Zenn Protect
This page is a first draft. The final version is published before the site opens for real orders.
Zenn Protect is how ZennShop keeps buyers safe. Your payment is held by ZennShop, not sent to the seller.
The seller is paid only after you confirm delivery, or after the confirmation timer runs out without a dispute.
If you do not receive what was listed, open a dispute before confirming. If the dispute is decided in your favour, you are refunded from the held payment.
Zenn Protect only covers orders paid through the site. Deals made outside ZennShop are not covered.